 What do I need to use Usenetix?
Usenetix requires a JavaScript-enabled browser, preferably Internet
Explorer 5.0, Netscape 5.0 or better.
I lost my password.
Email tech-support with your username or
fullname. Your password will then be sent to the email address we
have on file.
How do I save images to my computer?
This depends on the web-browser you are using. For Internet
Explorer on Windows, right-click on the image, then select "Save Picture As".
How do I view more thumbnails per page?
You can change display settings from Options.
See here.
I get a "No JavaScript" error when I try to login.
Usenetix requires a JavaScript-enabled browser to work properly. If you
have one, you may have JavaScript disabled.
I get a "Session Expired" error.
Usenetix automatically logs out after 10 minutes of inactivity. You must
log back in.
How do I open the .ZIP file I downloaded?
You will need an unzip utility. You can download a free version of
Winzip here. If you are on
Windows XP, you can just open the ZIP file.
How do I cancel my Account?
First, login into your account. Then, follow these
directions.
Do I get a refund if I cancel early?
No, sorry. We only offer refunds if we cancel the account.
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